At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 21 laboratories and service over 19 million patients each year.
Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,000 employees, we all make a difference and that’s why our people are so important to us.
This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs Medical Laboratory Services is seeking a full time Manager, Lab Operations to join our team in Victoria, British Columbia.
As the Manager, Lab Operations you will leverage a continuous improvement culture, to take drive towards excellence in medical lab operations.
Some travel may be required.
Provide active leadership and development to all direct and in direct reports, ensuring that all individual and team accountabilities are delivered upon
Accountability for 3 Lab Operation Supervisors and will also manage reports comprised of approximately 65 employees (including both full and part time staff)
Responsible for hiring, onboarding, training, managing performance and coaching for improvement.
Prepare reports on department KPI’s
Develop annual operating budgets for the department
Ensure compliance with all regulatory standards, testing protocols and medical standards within the department
Liaising with QA, track and implement quality system initiatives in accordance with corporate policies and professional standards
Develop a technical and labour strategy for areas of responsibility and maintain succession planning processes
Ensure that all laboratory policies and procedures are current, implemented and followed
Monitor operational workflow and action appropriate changes in the department; workforce planning in order to maintain a high level of service
Responsible for the day to day operation of the department
College diploma in Medical Lab Technology or other relevant discipline
3- 5 years leadership experience ideally within a lab environment
Minimum of three years’ experience as a Medical Lab Tech is preferred
CSMLS registration would be an asset
Experience with scheduling systems and managing productivity of staff
Extensive financial and budgetary experience and knowledge, including business case development, cost analysis and variance analysis
LifeLabs has operated in Canada for more than 50 years. It is a leading provider of laboratory testing and management services, contributing to the treatment and prevention of disease by enabling healthcare providers to operate more efficiently and effectively. LifeLabs provides more than 100 million diagnostic tests for approximately 19 million patients’ visits annually. Information from these te...sts plays a vital role in predicting, diagnosing, treating and monitoring disease. LifeLabs operates the largest community medical laboratory network in Canada, together with our hospital and healthcare partners. LifeLabs also partners with healthcare providers to build a healthier Canada by transforming and managing laboratory organizations to better meet the complex healthcare challenges of today and tomorrow.