Slone Partners seeks a Director of Client Service for new genetic testing laboratory in Cambridge, MA. This company utilizes breakthrough technology to reduce the risk of thousands of inherited diseases for prospective parents.
The Director of Client Service will be responsible for defining and building out the Customer Service function to support the launch of laboratory. Working with the senior executive team, this key contributor will drive the establishment of the function to distinguish the company as a market leader in customer service excellence.
Qualified candidates must possess excellent customer service and leadership skills, detail orientation and a passion to build a department structure that will support the strategy and vision of the organization. A confident and skilled communicator with a strategic and collaborative approach will be successful in this position. Previous customer service leadership experience in a clinical environment is preferred.
Special features about this position: This is the opportunity to get in on the ground floor of a mission-driven company with breakthrough genetic testing technology, and make an impact in the lives of prospective parents. Please note, at this time, only local candidates will be considered for this opportunity.
If you meet these qualifications and wish to be considered for this position, please click on “Apply” and submit your resume.
Slone Partners is a premier national recruitment firm that specializes in delivering top executive, management and sales talent for the diagnostic laboratory industry, with an additional expertise in molecular diagnostics and anatomic pathology.
Call us today toll free at 888 784 3422 to discuss your diagnostic laboratory business hiring needs.
We have a ten-year track record of working with... cutting edge, demanding organizations to quickly attract and hire the best industry talent.
Slone Partners’ clients are typically fast growing organizations with aggressive goals. They demand that we produce exceptional results quickly and in a quality manner. Slone Partners’ unique diagnostic laboratory experience helps us achieve our clients' objectives. From building executive management teams to filling supervisory roles, we have placed quality individuals with quality companies.
We know how to bring the right people to the right environments and we can help you find the right talent to complement your laboratory.
Areas of expertise:
• Clinical Diagnostics
• Molecular Diagnostics
• Anatomic Pathology
• In Vitro Diagnostics
• Hospital Outreach
Recruiting Diagnostic Laboratory, Medical, Healthcare, Clinical Diagnostics, Molecular Diagnostics, Anatomic Pathology, In Vitro Diagnostics, Genomics, Hospital Outreach, Bioinformatics