This position is to represent all Medical Assistant positions throughout Sparrow Health System, including Family Practices, Specialty Offices, and Urgent Care/FastCare clinics.
Responsible for the efficient and effective processing of patients through the practice/clinic. Assists providers in providing quality, compassionate patient care.
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents
Performs laboratory and diagnostic testing.
Answers, screens and triages telephone calls. Takes accurate messages and distributes to the
appropriate personnel within the guidelines of the practice.
Schedules tests and referral appointments for patients.
Administers oral and injectable medication. Phones prescriptions to pharmacies.
Engages and helps promote patient/family teaching as appropriate; and provides an educational
environment for patients and patient families.
Maintains practice standards by participating in in-services, committees, etc. May assist in developing and
implementing quality control and practice policies.
Inventories, orders and restocks areas as necessary.
Maintains and cleans equipment and environmental safety as required.
Provides clerical services as required to maintain an effective practice flow.
Required Responsibilities of the Associate:
Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
*Specialty clinics may require six months specialty experience *Relevant clinical experience/education within the past 5 years *Experience with EMR preferred
*High School Diploma, GED or the successful completion of twelve grades combined with the continued enrollment in an Early College Program. *Successfully complete a Medical Assistant program, including externship. *For consideration at the TCI Clinics Only: Graduate of an accredited MA, Cardio Tech, EMT, Paramedic, or LPN Program.
Specialized Knowledge and Skills
*Ability to work as part of a team to provide quality patient care. *Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, families, providers, and co-workers *Necessary visual and auditory acuity to monitor patient's condition and operate department equipment.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
**This position is posted to represent all Medical Assistant positions at Sparrow Health System, including Family Practices, Specialty Offices, and Urgent Care/FastCare Clinics**